1. Introduction
Welcome to Clarkson Fine Cars. We respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you visit our website, purchase parts or accessories, inquire about a vehicle, or book a service appointment.
2. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address.
- Vehicle Information: Year, make, model, trim, and mileage — collected to assist with parts fitment, service bookings, and vehicle inquiries.
- Transaction Data: Details about parts, accessories, or services purchased, including order history.
- Financial Information: Payment details processed securely through Stripe. We do not store full credit card numbers on our servers.
- Technical Data: IP address, browser type, and device information used to improve site performance.
- Communications: Any information you provide through our contact forms, booking requests, or email correspondence.
3. How We Use Your Information
- — Process and fulfill parts and accessory orders
- — Confirm and manage service and test drive bookings
- — Respond to vehicle inquiries and financing requests
- — Send order confirmations, shipping updates, and booking confirmations
- — Improve our website and customer experience
- — Comply with legal and regulatory obligations
4. Third-Party Disclosures
We do not sell your personal data. We share information only with partners necessary to operate our business:
- Payment Processing: Stripe, for secure payment processing.
- Email Communications: Resend, for transactional emails including order confirmations and booking notifications.
- Shipping Carriers: Canada Post, UPS, FedEx, or other carriers to deliver parts and accessories.
- Legal Compliance: Where required by law or regulatory authority.
5. Cookies
Our website uses cookies to maintain your session, remember preferences, and improve browsing performance. You may disable cookies in your browser settings, though some features of the site may not function correctly as a result.
6. Data Security
We implement industry-standard SSL/TLS encryption to protect your personal and payment information in transit. Access to customer data is restricted to authorized staff only.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at sales@clarksonfinecars.com.
9. Contact
Clarkson Fine Cars
2357 Royal Windsor Drive, Oakville, ON L6J 7X8
sales@clarksonfinecars.com
+1 (905) 337-9400